Returns & Shipping

Refund Policy

We honour a 90 day guarantee on most product (except Personal Pendants) presented on this website, excluding shipping and handling, provided the product is returned in an undamaged, saleable condition.

Please contact us at annewinter10@gmail.com to process a refund and return the item.

 

Shipping

Most orders are dispatched Tuesday and Thursday from orders received prior to these days.

All orders are tracked using Australia Post services – Express Post within Australia and Standard International for other countries unless specified international express.

At Ancient Wisdom School, we strive to ship orders immediately – normally within 2 - 3 business days of processing an order. Unforeseen circumstances may mean that this time is longer, but we pride ourselves in prompt service.

If questions are necessary prior to product purchase, we welcome contact to discuss and explain; Email is the preferred form of contact for questions, annewinter10@gmail.com